At New Park Cleaning, we have a straightforward payment process to ensure clarity and convenience for our clients. To secure your cleaning appointment, we require a 50% deposit. This initial deposit is important as it confirms your booking and helps us plan our schedule and resources efficiently, ensuring that we can provide the high-quality service you expect.

Once the cleaning is completed to your satisfaction, we will request the remaining 50% of the payment. This payment structure not only secures your booking but also provides you with the assurance that the final payment is only due after the job has been done and you are satisfied with the results.

We believe this approach strikes a balance between securing our services and giving you the peace of mind that the job will be completed to your expectations. Our goal is to make the process as transparent and stress-free as possible, allowing you to focus on enjoying your freshly cleaned property.

At New Park Cleaning, we understand that some clients may prefer to stay at the property during the cleaning process. While this is certainly an option, we generally recommend that you consider leaving the premises while our team is at work. This approach has several benefits.

Firstly, it allows our cleaning team to work more efficiently and effectively, ensuring every area is thoroughly cleaned without any interruptions. Our professionals are trained to clean meticulously and systematically, and an empty property often facilitates a smoother workflow.

Secondly, leaving the property during the cleaning process can be more comfortable for you. Cleaning, especially deep cleaning, involves moving furniture, using cleaning equipment, and can sometimes be a bit noisy or disruptive. Being away from the property during this time can help you avoid any inconvenience.

Lastly, there's a certain delight in returning to a freshly cleaned space. By leaving the property, you get to experience the full effect of our professional cleaning services when you return. It's our aim to provide you with that 'wow' moment as you walk back into a spotlessly clean and refreshed property.

Of course, we will arrange a suitable time for you to return and inspect the property once our cleaning is complete. We value your satisfaction highly and are committed to ensuring that you are delighted with the results of our cleaning services.

At New Park Cleaning, the duration of our cleaning service is carefully tailored to the specific needs of each property, ensuring thorough and efficient service. The time required to clean a property varies based on several factors, including the size of the property and its current condition.

For instance, a standard two-bedroom property typically takes approximately five hours to clean. This estimate is based on an average property size and condition. However, it's important to note that this can vary. A larger property or one that requires more intensive cleaning due to its condition may take longer. Conversely, smaller properties or those that are well-maintained may require less time.

Our team conducts an initial assessment of each property to provide a more accurate time estimate tailored to your specific situation. This approach allows us to allocate the right amount of time and resources, ensuring a comprehensive and satisfactory cleaning experience. We strive to work efficiently while maintaining high standards of quality, ensuring that every area of your property receives the attention it deserves.

At New Park Cleaning, you don't need to worry about providing cleaning supplies. Our team arrives fully prepared with all necessary cleaning equipment, materials, and certified cleaning solutions to guarantee a safe and efficient cleaning experience.

New Park Cleaning offers a 3-day satisfaction guarantee. If your landlord or inventory clerk isn't completely satisfied with our cleaning services within three days of our initial visit, we will return and re-clean the area at no additional cost to you.

Experience a thorough cleaning service for your entire house or apartment with New Park Cleaning. Our comprehensive services extend to oven cleaning, window cleaning, carpet cleaning, and upholstery cleaning, all available at attractive discounted prices. For a personalized, obligation-free quote, simply reach out to us.

Absolutely! At New Park Cleaning, we place a strong emphasis on the health and environmental impact of our cleaning practices. To this end, we prioritize using eco-friendly and safe cleaning products that are effective yet gentle on the environment. These products are carefully selected to ensure they are not only kind to the planet but also safe for your family, pets, and our staff.

We understand that some of our clients may have specific needs or preferences when it comes to cleaning products, whether due to allergies, sensitivities, or personal values. If you have any particular concerns or requests regarding the cleaning products used in your home, please feel free to inform us in advance. We are committed to accommodating your needs and can tailor our services to use products that align with your preferences, ensuring a cleaning experience that is both effective and aligned with your values.

Definitely! At New Park Cleaning, we understand that our clients have diverse needs and schedules. That's why we offer a range of flexible scheduling options to fit your unique lifestyle and cleaning requirements. Whether you need a one-time deep clean for a special occasion, regular weekly maintenance to keep your home pristine, bi-weekly services for a balance of cleanliness and convenience, or monthly cleanings for those larger, more detailed jobs, we've got you covered. Our goal is to provide you with the cleaning services you need, when you need them, ensuring your space is always welcoming and spotless.

At New Park Cleaning, we ensure our cleaning teams are fully equipped with all the essential supplies and state-of-the-art equipment needed to provide top-notch cleaning services. Our goal is to deliver a hassle-free experience, where you don't need to worry about supplying any cleaning materials. However, we understand that some of our clients have preferences or requirements for specific cleaning products due to sensitivities, allergies, or personal choices. In such cases, we are more than happy to accommodate your needs. Simply inform us about your preferred products before the scheduled cleaning, and our team will efficiently incorporate them into our cleaning routine, ensuring your space is cleaned exactly to your liking.

At New Park Cleaning, we prioritise both the quality of our services and the security of our clients. To maintain our high standards, all our cleaners are subjected to comprehensive background checks. This ensures that we have trustworthy, reliable personnel attending to your cleaning needs. Additionally, our cleaners undergo extensive training, equipping them with the latest cleaning techniques and practices. This combination of meticulous vetting and thorough training guarantees that our team not only performs to the highest standards but also respects and safeguards the integrity of your space.